The Client
The client is a large, global electronics manufacturing company with over 336 worldwide locations and 19,000 employees. They reported $29 billion in sales in 2019, serving over 175,000 leading technology manufacturers and service providers.
Short-Term Management & Long-Term Solutions For HCM
The Challenge
Our client’s North American division was in a bind. They needed a seamless overhaul of their human capital management software and system -- and they needed it fast.
The division had implemented HCM software, but its configuration was outdated and not reflective of their current business needs and flow. It was not in line with their current operational structure, and there wasn’t any training or documentation.
On top of that, the main payroll resource had left the organization, taking with them all the system knowledge and leaving the company with a system that no one knew how to use, let alone optimize or adjust to their quickly changing needs.
They needed a solution that could immediately empower and enable them to manage their time-sensitive needs, while also setting up a long-term process for the future.
The Solution
The organization brought on Align HCM to work on both the short-term and long-term challenges.
Align would provide immediate assistance by keeping their HCM systems going while building out a long-term solution with UKG Pro™.
1) Align assigned a remote HCM expert to work as part of the client’s team. Through staff augmentation, we were able to provide a HCM resource who could jump right into the lead payroll position without requiring training or management from their team. Our HCM expert processed their immediate needs to keep the business operations running smoothly.
2) While managing time-sensitive needs, our HCM expert also set up long-term solutions by documenting processes, identifying inefficiencies, and optimizing each HCM process.
3) We laid out four key strategic initiatives that could be rolled out in the next quarter and substantially simplify HCM processes and software use.
4) We documented the entire process and created training materials so we could train the next payroll lead and give the client the tools to manage the entire process on their own, even if there were staff changes.
The Results
In the short term, our backfill of the payroll position took away the immediate stress of trying to manage payroll.
“They seamlessly came on and understood the system. They took the stress away,” says their Director of Global Payroll Transformation.
Align HCM also set up long-term solutions that improved, streamlined, and outlined systems so the organization can confidently and independently manage all future payroll processes.
“They brought a strategic mindset. They brought consulting. They were a strong partner -- just like a member of our team,” says Director of Global Payroll Transformation.
"On a scale of one to ten. They were a ten.”
-- Director of Global Payroll Transformation
Get Results for Your Organization
See how Align HCM can provide short-term human capital management solutions to keep your business running smoothly -- while setting up systems that enable you to confidently take control over your HCM software and processes.
Schedule your free discovery session today.
